Complaints & Content Removal
Updated: August 23, 2026
1. Who Can Use This
Anyone who believes that content on Fick Jetzt violates their rights — for example because a photo shows them without their consent, infringes a copyright, or the content is unlawful or offensive — can request a review and removal through this channel. This applies whether or not you hold an account with us.
2. What Your Request Should Include
To process a request, we need:
- the exact link or profile name/ID of the content in question;
- a description of the issue (e.g. "this is my photo and I did not consent to it", "this infringes my copyright", "this is unlawful or offensive");
- your contact details, in case we need to follow up;
- for claims about a photo: evidence that it depicts you or that you are entitled to make the claim (e.g. a comparison photo or a short explanation).
3. How We Handle Requests
We review every request within 10 business days. For well-founded requests, we remove the content or deactivate the affected profile, if needed already while the review is ongoing. We may request additional information to confirm the request before making a final decision.
4. How to Submit a Request
Send your request by email to hello@fickjetzt.com with the subject "Remove content". Formal requests from law enforcement or other government authorities are instead covered by our Law Enforcement Guidelines.
5. Relationship to In-App Reporting
For everyday reports — such as inappropriate behavior in a conversation — please use the report or block feature directly in the app; that is the fastest way. This channel is meant for formal content-removal requests and third-party claims, including from people who do not have an account with us.
